Privacy Policy
At EcoÉnergie Solutions, we are committed to safeguarding the privacy of our customers and visitors to our site. This privacy policy outlines how we collect, use, disclose, and protect your personal information.
Information We Collect
We may collect personal information that you provide directly to us when you use our services, including when you fill out forms on our site for consultations, requests for quotes, or any other inquiries. The types of personal information we may collect include your name, contact details, and any additional information you choose to provide.
Additionally, we may automatically collect certain information about your use of our site. This may include your IP address, browser type, device information, and usage data. This information helps us to improve our online platform and enhance user experience.
How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and manage our services.
- To communicate with you regarding your inquiries or requests.
- To improve our site and service offerings.
- To comply with legal obligations and enforce our terms and conditions.
Legal Basis for Processing Personal Data
Our legal basis for processing your personal information may include your consent, the need to fulfill a contract with you, and our legitimate interests in providing and improving our services while ensuring your rights and interests are protected.
Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our site, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
Your Rights
Under GDPR and other applicable laws, you have the right to access, rectify, or erase your personal data. You also have the right to object to or restrict the processing of your personal data, as well as the right to data portability. If you wish to exercise any of these rights, please contact us directly.
Data Security
We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to periodically review this policy for the latest information on our privacy practices.
Contact Us
If you have any questions or concerns regarding this privacy policy or our data practices, please contact us at our physical address:
EcoÉnergie Solutions
48 Rue de la République, Suite 2
Lyon, Auvergne-Rhône-Alpes, 69002
